Privacy Policy

Privacy Policy

Introduction

Welcome to https://ceiling-water-damage-repair-norfolk-va.ecojohns.com (referred to as “Ceiling Water Damage Repair Norfolk VA,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Using Our Services: When you sign up as an authorized user or utilize our applications and services.
  2. Visiting Our Websites: Engaging with any of our linked websites that fall under this Privacy Statement.
  3. Communication: Receiving marketing newsletters, emails, phone calls, or text messages from us.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide tailored services. These include:

  • Account Details: Information used for creating and managing your account, such as usernames, passwords, and email addresses.
  • Payment Information: Transaction details required for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Records: Financial data related to billing and invoicing.
  • Purchase History: Records of products or services you’ve purchased from us, including order numbers and purchase amounts.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when using our apps.
  • Location Data: Information about your geographical location when you interact with our location-based services.
  • Feedback and Reviews: Content you provide through surveys, comments, or product reviews.
  • Social Media Handles: Personal information shared when interacting with our social media accounts.
  • Product Preferences: Details about products you’ve shown interest in or purchased to personalize your experience.

We collect this data through direct user input, tracking technologies, and interactions with our systems. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies

Cookies are small text files placed on your browser by websites to enhance functionality and user experience. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website work properly.
  • Preferences: Customizing your settings and preferences.
  • Analytics: Tracking website usage to improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, or as required by law. Once the data is no longer needed, we securely delete or anonymize it from our systems.

Security Measures

Protecting your data is a top priority. We employ robust security measures, including:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to prevent unauthorized access.

Children’s Privacy

We do not intentionally collect or target personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us immediately, and we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  • Restriction: Limit our use of your data in certain situations.
  • Data Portability: Receive a copy of your data in a format that allows you to transfer it to another service provider.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert your right to be treated fairly and without discrimination when exercising these rights.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and inform you through email notifications.

Contact Information

For any questions, concerns, or requests regarding your privacy, please contact us:

We appreciate your trust in our commitment to data privacy and security.